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Update bug reporting page

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Remove suggestion that people file bugs against RHEL 5 and add a
suggestion that people increase the visibility of their bugs by
mentioning them on libvir-list.
This commit is contained in:
Dave Allan 2012-02-23 17:49:25 -05:00 committed by Eric Blake
parent d2dc5057fd
commit 751fec3557
1 changed files with 57 additions and 26 deletions
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docs/bugs.html.in
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@ -9,22 +9,47 @@
<h2><a name="bugzilla">Bug Tracking</a></h2>
<p>
The <a href="http://bugzilla.redhat.com">Red Hat Bugzilla Server</a>
should be used to report bugs and request features in libvirt.
Before submitting a ticket, check the existing tickets to see if
the bug/feature is already tracked.
If you are using libvirt binaries from a Linux distribution
check below for distribution specific bug reporting policies
first.
</p>
<h2><a name="general">General libvirt bug reports</a></h2>
<p>
If you are using official libvirt binaries from a Linux distribution
check below for distribution specific bug reporting policies first.
The <a href="http://bugzilla.redhat.com">Red Hat Bugzilla Server</a>
should be used to report bugs and request features in libvirt.
Before submitting a ticket, check the existing tickets to see if
the bug/feature is already tracked.
For general libvirt bug reports, from self-built releases, GIT snapshots
and any other non-distribution supported builds, enter tickets under
the <code>Virtualization Tools</code> product and the <code>libvirt</code>
component.
</p>
<p>
It's always a good idea to file bug reports, as the process of
filing the report always makes it easier to describe the
problem, and the bug number provides a quick way of referring to
the problem. However, not everybody in the community pays
attention to bugzilla, so after you file a bug, asking questions
and submitting patches on <a href="contact.html">the libvirt
mailing lists</a> will increase your bug's visibility and
encourage people to think about your problem. Don't hesitate to
ask questions on the list, as others may know of existing
solutions or be interested in collaborating with you on finding
a solution. Patches are always appreciated, and it's likely
that someone else has the same problem you do!
</p>
<p>
If you decide to write code, though, before you begin please
read the <a href="hacking.html">contributor guidelines</a>,
especially the first point: "Discuss any large changes on the
mailing list first. Post patches early and listen to feedback."
Few development experiences are more discouraging than spending
a bunch of time writing a patch only to have someone point out a
better approach on list.
</p>
<ul>
<li><a href="http://bugzilla.redhat.com/buglist.cgi?component=libvirt&amp;product=Virtualization%20Tools">View libvirt tickets</a></li>
@ -34,26 +59,37 @@
<h2><a name="distribution">Linux Distribution specific bug reports</a></h2>
<ul>
<li>
If you are using official binaries from a <strong>Fedora distribution</strong>, enter
tickets against the <code>Fedora</code> product and the <code>libvirt</code>
component.
If you are using binaries from <strong>Fedora</strong>, enter
tickets against the <code>Fedora</code> product and
the <code>libvirt</code> component.
<ul>
<li><a href="http://bugzilla.redhat.com/buglist.cgi?component=libvirt&amp;product=Fedora">View Fedora libvirt tickets</a></li>
<li><a href="http://bugzilla.redhat.com/bugzilla/enter_bug.cgi?product=Fedora&amp;component=libvirt">New Fedora libvirt ticket</a></li>
</ul>
</li>
<li>
If you are using official binaries from <strong>Red Hat Enterprise Linux distribution</strong>,
tickets against the <code>Red Hat Enterprise Linux 5</code> product and
the <code>libvirt</code> component.
<ul>
<li><a href="http://bugzilla.redhat.com/buglist.cgi?component=libvirt&amp;product=Red%20Hat%20Enterprise%20Linux%205">View Red Hat Enterprise Linux libvirt tickets</a></li>
<li><a href="http://bugzilla.redhat.com/bugzilla/enter_bug.cgi?product=Red%20Hat%20Enterprise%20Linux%205&amp;component=libvirt">New Red Hat Enterprise Linux libvirt ticket</a></li>
</ul>
<p>
If you are using binaries from <strong>Red Hat Enterprise
Linux</strong>, enter tickets against the Red Hat Enterprise
Linux product that you're using (e.g., Red Hat Enterprise
Linux 6) and the <code>libvirt</code> component. Red Hat
bugzilla has <a href="http://bugzilla.redhat.com">additional guidance</a> about getting support if
you are a Red Hat customer.
</p>
</li>
<li>
If you are using official binaries from another Linux distribution first
follow their own bug reporting guidelines.
<p>
If you are using binaries from another Linux distribution
first follow their own bug reporting guidelines.
</p>
</li>
<li>
<p>
Finally, if you are a contributor to another Linux
distribution and would like to have your procedure for
filing bugs mentioned here, please mail the libvirt
development list.
</p>
</li>
</ul>
@ -81,18 +117,18 @@
If the bug leads to a tool linked to libvirt crash, then the best
is to provide a backtrace along with the scenario used to get the
crash, the simplest is to run the program under gdb, reproduce the
steps leading to the crash and then issue a gdb "bt" command to
steps leading to the crash and then issue a gdb "bt -a" command to
get the stack trace, attach it to the bug. Note that for the
data to be really useful libvirt debug informations must be present
for example by installing libvirt debuginfo package on Fedora or
Red Hat Enterprise Linux (with debuginfo-install libvirt) prior
to running gdb.</p>
<p>
It may also happen that the libvirt daemon itself crashes or get stuck,
It may also happen that the libvirt daemon itself crashes or gets stuck,
in the first case run it (as root) under gdb, and reproduce the sequence
leading to the crash, similary to a normal program provide the
"bt" backtrace information to where gdb will have stopped.<br/>
But if libvirtd get stuck, for example seems to stop processing
But if libvirtd gets stuck, for example seems to stop processing
commands, try to attach to the faulty daemon and issue a gdb command
"thread apply all bt" to show all the threads backtraces, as in:</p>
<pre> # ps -o etime,pid `pgrep libvirt`
@ -106,10 +142,5 @@
(gdb)
</pre>
<p>
If requesting a new feature attach any available patch to the ticket
and also email the patch to the libvirt mailing list for discussion
</p>
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